MRL Equipment Service Support Group
Expert Support. Proven Solutions. Keeping You Moving. From electrical and hydraulic systems to mechanical troubleshooting and complete equipment refurbishment, MRL’s Service Support Group has the expertise to diagnose problems, restore performance, and keep your equipment working where it belongs: on the job.
NEED SUPPORT? CONTACT US.
DESCRIPTION
Industry-Leading Technical Support, Wherever You Need It
At MRL Equipment, our technicians aren’t just trained—they’ve lived the job. With years of hands-on experience as professional stripers, our service team is the most trusted, road-tested support crew in the industry. When you need answers, they’re ready—with expert guidance via on-site visits, virtual consultations, or phone support.
Comprehensive Training—Included with Every Truck
When you purchase a new Thermoplastic, Epoxy, or Grinder truck from MRL, expert support comes standard. Paint trucks, Mini Mac, and Mini Grinders training is available for a cost. We’ll walk you through your new equipment, ensuring your crew is confident and ready to hit the road.
Prefer to visit us? We also offer startup training at our headquarters in Billings, Montana—right at the factory as your truck or equipment is being built.
For Mini Mac equipment, we provide optional on-site training at your location for a fee, tailored to your specific setup and team needs.
Dedicated In-Field Support Beyond Delivery
Our in-field technicians go beyond startup. From troubleshooting and in-field repairs to additional team training, we’re committed to keeping your crew operating safely and efficiently. At MRL, support doesn’t stop at delivery—it’s just the beginning.
REQUEST SERVICE
SERVICE SUPPORT GROUP
or
customersupport@markritelines.com
Ryan Finch
Service Support Group Manager
O: 406.869.9900
C:
Rfinch@markritelines.com
Adam Elsenpeter
Service Writer
O: 406.869.9900 x340
C: 406-839-1053
aelsenpeter@markritelines.com
James Thompson
Inside Equipment Service Technician
O: 406.869.9900 x336
C: 406.670.0381
jthompson@markritelines.com
Noah Lucas
Field Service Technician/Test
C: 406.876.6167
nlucas@markritelines.com
Levi Cederberg
Field Service Technician/Test
C: 406-670-9003
lcederberg@markritelines.com
Ben Rubin
Field Service Technician/Test
C: 406-839-4047
brubin@markritelines.com
Gage Toland
Field Service Technician/Test
C: 406.698-7829
gtoland@markritelines.com
BUILT BY STRIPERS FOR STRIPERS
With over 36 years of proven expertise, MRL Equipment Company is a trusted leader in manufacturing high-performance road marking and removal equipment. Founded by experienced road stripers who understand the demands of real-world striping operations, MRL partners closely with customers to design and build customized solutions—including paint, thermoplastic, plural component, bituminous, water blasting, pavement grooving, line removal, and support equipment. We continue to drive innovation through our active striping division, HighMark Traffic Services, ensuring every machine we build is tested, proven, and ready to perform in the field.
EXPERIENCE MATTERS
What sets MRL apart is our unwavering commitment to our people—and to yours. Our parts department brings over 65 years of combined industry experience, ensuring you get expert support when it matters most. We understand that when a truck is down, every minute counts. That’s why we prioritize fast, accurate parts delivery to keep your operation moving.